Part-Time Site Coordinator – Mount Vernon, IL

Are you looking to use your gifts, talents, and skills to contribute to a compelling vision and mission? Do you find joy in communication and organization, and helping others succeed? The Site Coordinator could be the perfect job for you! Come join one of the Best Places to Work in Illinois 2022-2024. The Site Coordinator works collaboratively with the Regional Manager to provide excellent support to our medical team and excellent customer service to our client facility and contributes in tremendous ways to the healing work of our company in the emergency department and inpatient floor of our client facility.

Apply here! 

  • Pay: $16.00 – $18.00 per hour 
  • This is a parttime position! 

Our benefits include the following: 

  • Paid leave (PTO, volunteer paid time off) 
  • 401(k) safe harbor match with potential for profit sharing 
  • Company-paid education and training, including up to $1,000 in education reimbursement 
  • Disability, life, and AD&D insurance paid for by Integritas 
  • Cell phone reimbursement 
  • Employee Assistance Program 
  • Gym membership stipend 
  • Ramsey Solutions Financial Peace University tuition reimbursement 
  • Hotel discount 
  • Pet insurance discount 
  • Occasional paid lunches 

Work location: Crossroads Community Hospital, Mt. Vernon, IL 

Schedule: 8:00 AM – 12:00 PM Monday through Friday 

Why Integritas? 

Meaningful Work
Connect your work to spiritual, physical, and financial wellbeing for your community. 🌳 

Good People
At Integritas, our values connect and inspire us, our behaviors build healthy relationships, and the services we deliver all reflect our strong culture. To really get how great our company culture is, you have to experience it for yourself! 🤝 

Great Benefits
Employees at Integritas enjoy great pay and perks, but also have the opportunity to grow and learn (growth is one of our core values!). Our benefits plan has been carefully designed to promote our employees’ and their families’ physical, financial, and spiritual/emotional wellbeing. 🥳 

Learn more at www.integritasproviders.com! 

Responsibilities: 

Census/CRM/Power BI 

  • Run the Hospitalist census daily and ensure the provider has a copy. 
  • Run ER census reports for assigned locations/hospitals daily.   
  • Upload census reports into the Teams file for the Client Relations Coordinator to track in the CRM. 
  • Stay current with inpatient census and track swing beds if applicable. 
  • Check daily hospitalist discharges to make sure no notes or orders are missing and are ordered by 11 a.m. Keep a log of all discharges after 11 a.m. and enter into the CRM. 
  • Run monthly reports, including the ER throughput and hospitalist transfers and discharge reports. 
  • Pull weekly transfers/imports into Excel for the ED and Hospitalist Medical Directors review. 
  • Review site-specific Power BI reports to identify and address data entry errors daily. 
  • Assist with census and ER reports at other locations/hospitals as needed.  

Billing 

  • Complete billing logs for all departments Integritas bills daily.  
  • Receive and process incomplete chart requests from the billing company.  
  • Notify providers of any charts they must complete so the billing company/hospital can process payment.   
  • Daily review of the billing company portal. Input any requested medical record findings into the portal for the billing company.  
  • Serve as the liaison between billing company and client.  
  • Run and receive demographics reports and edit, as necessary.  
  • Ensure automated reports are generated and exported to the billing company daily.  
  • Attend the recurring call with the billing company.   
  • Communicate with CDA team to ensure ED chart holds in the billing partner portal are reviewed daily.   

Communication  

  • Attend morning Bed & Safety Huddle meetings or interdisciplinary rounds as applicable.  
  • Check in with providers daily for their needs, patient needs, etc.  
  • Check in with nurses daily to verify patient needs, issues for the provider, etc.  
  • Patient surveys – Round on every patient who is verbal/consenting and non-isolation. Follow the patient survey SOP.   
  • Communicate with the regional manager when/if issues arise with a provider or patient.   
  • Communicate with hospital coders and medical records as needed.  
  • Communicate with providers and HIM on provider deficiencies.   
  • Communicate with funeral homes and providers as needed to get death certificates signed and sent to the state.  
  • Communicate client and provider changes and updates to the Regional Manager for the CRM.  
  • Meet with the Patient Access Supervisor when/if registration issues arise.   
  • Relay important hospital information to provider teams.  
  • Communicate the status of work to the Regional Manager daily in addition to updating the task checklist daily.  
     

Administrative  

  • Answer phones professionally and direct calls to appropriate people/departments.  
  • Check faxes in a timely manner.  
  • Collect Integritas/provider mail from the facility and send it to the Carbondale office to process.  
  • Order needed supplies through the Business Administrative Assistant.  
  • Assist Regional Managers with data collection.  
  • Communicate changes of staff and facilities to the Regional Manager to ensure site-specific CRM contacts and accounts information are current.  
  • Create and maintain site-specific SOPs (Standard Operating Procedures) for client account metric entries, billing processes, and EMR reports.   

Onboarding for New Providers  

  • Support Regional Manager with onboarding a new user before provider orientation as needed – IT (Information Technology) access, facility badge, etc.  
  • Assist with offboarding operations as needed.  

Requirements: 

  • High School Diploma or Equivalent 
  • Excellent communication skills (written and oral) 
  • Able to prioritize tasks and responsibilities effectively 
  • Able to organize and plan well 
  • Able to build effective relationships with leadership, management, medical providers, and nursing staff 
  • Able to manage time effectively 
  • Able to learn quickly and self-motivate 
  • Excellent computer skills 
  • Knowledge of Microsoft Excel and Word 
  • Works well independently and within a team 
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