Employee Experience Coordinator

Are you looking to join a team that loves working with each other towards a common goal? Do you thrive in an environment where every team member is daily seeking to be the most effective version of themselves and seeking to serve others to the best of their ability?

The Employee Experience Coordinator is crucial in fostering a positive company culture through employee engagement initiatives, relationship building, and effective communication. This position contributes to the overall success and operational efficiency of the Human Resources Department. APPLY HERE!

 

Job Title: Employee Experience Coordinator

Location: Main Office in Carbondale, IL (Remote up to two days a week)

Hours:  Monday – Thursday 8:00 AM – 4:30 PM

Friday 8:00 AM – 2:00 PM (or until 40 hours are met)

Salary Range: $20 – $22 per hour / depending on life, work, and educational experience

 

Position Overview: The Employee Experience Coordinator supports the Human Resources department and enhances employee relations throughout the company, assists with benefits administration, drives effective recruitment processes, and supports seamless onboarding/offboarding processes. This role is integral in fostering a positive company culture through employee satisfaction, relationship building, employee engagement initiatives, and effective communication. The Employee Experience Coordinator plays a key part in enhancing employee relations across the company. Responsibilities include assisting with benefits administration, driving effective recruitment processes, and supporting seamless onboarding and offboarding.

 

Benefits:

• Health, Dental, Vision, Life, and Disability insurance
• Generous paid time off (vacation, personal, caregiver, holidays, volunteer)
• 401(k) with employer match
• Education stipend
• Fitness reimbursement
• Cell phone reimbursement

 

Experience and Skills Needed:

• Excellent written and oral communication skills
• Strong organizational and planning abilities with attention to detail
• Ability to prioritize tasks and manage multiple projects effectively
• Proven capability to build strong relationships and work independently or within a team
• Proficiency in Microsoft Office applications (Outlook, Excel, Teams, Word, PowerPoint, CoPilot (AI)) and human capital management systems (preferred)
• Experience in graphic design and desktop publishing tools
• Ability to identify candidates that align with job openings and prioritize based on company needs
• High School Diploma or equivalent required; associate or bachelor’s degree preferred
• Two years of office administrative experience, with one year in human resources preferred
• Health care experience preferred
• Valid driver’s license required

 

Key Characteristics:

• Integrity and authenticity in all interactions
• Disciplined and patient, with a focus on building healthy relationships
• Maintains confidentiality while being empathetic and personable
• Joyful, creative, and ethical, with a servant-hearted approach
• Agile, dependable, and humble with a willingness to learn and grow
• Discerning, kind, and committed to fostering personable, positive engagement

 

Key Responsibilities:

• Employee Relations Responsibilities:
  • Collaborate with the HR team to organize team building, employee engagement events, and development training.
  • Manage employee recognition programs, including sending birthday/work anniversary cards, distributing gifts, and posting milestones on Teams.
  • Create and distribute the monthly non-provider newsletter and employee event invitations.
  • Coordinate provider and administrative employee gifts in collaboration with relevant departments.
  • Foster employee engagement through social media, surveys, and promoting company culture.
  • Conduct monthly government checks on all employees and maintain relationships with staff, providers, and client hospitals.
  • Lead morning prayer conversation starters with the HR team.

 

• Recruitment Responsibilities:
  • Collaborate with managers to define job specifications, key competencies, and qualifications for non-provider positions.
  • Post job openings, design graphics, and manage postings on social media.
  • Pre-screen candidates, schedule interviews, and facilitate the interview process, providing feedback and recommendations to managers.
  • Maintain strong relationships with leaders as a trusted talent advisor, supporting recruitment, retention, and strategy implementation.
  • Communicate with hiring managers on the status of interviews and ensure offers are made within the appropriate pay range.
  • Administer pre-employment documentation, such as background checks, and handle candidate communication once positions are filled.
  • Research and implement effective recruitment methods to attract top talent.

 

• Onboarding and Offboarding Responsibilities:
  • Ensure the onboarding process aligns with the company’s values, vision, and mission and create new hire training schedules.
  • Prepare employment paperwork, welcome kits, and workstations for new hires, and coordinate their orientation and testing (drug screens, vaccinations, hospital orientations).
  • Collaborate with the HR team and IT to ensure all necessary systems and access are in place before the employee’s first day.
  • Manage the creation of electronic files and maintain consistent onboarding checklists and processes in the project management system.
  • Organize offboarding by assigning tasks to relevant individuals and ensuring timely completion.

 

• Provider Onboarding and Offboarding Responsibilities:
  • Create and maintain onboarding, offboarding, and employment change projects in Microsoft Planner.
  • Prepare and send employment verification letters and paperwork for new providers.
  • Develop electronic files and schedule orientation calls with providers.
  • Collaborate with the credentialing team to collect health records and schedule necessary testing (drug screens, vaccinations, etc.).

 

• HR and Payroll System Management Responsibilities:
  • Maintain the HR and payroll system, including adding new positions and team member profiles, and overseeing the onboarding process for administrative employees.
  • Ensure compliance with federal and state regulations.
  • Audit and update employee handbooks, policies, and maintain necessary records and reports.
  • Create and maintain standard operating procedures for the HR department.

 

• IT Management Responsibilities:
  • Coordinate IT onboarding and offboarding for employees, including preparing and distributing IT forms, managing equipment distribution and return, and communicating with employees about the process.
  • Attend weekly IT meetings to stay updated and address any IT-related issues.

 

• Administrative Responsibilities:
  • Maintain and update employee and independent contractor files, ensuring compliance with federal and state documentation requirements.
  • Conduct file audits to verify that all necessary documentation is collected and maintained.
  • Collect medical files, such as annual flu vaccines, as required by hospital guidelines.
  • Assist the HR Manager with updating Team Member Profiles as needed.